Satisfaction Guarantee

30-Day 100% Customer Satisfaction Guarantee
Quality guaranteed on all products made and sold by our brand!


Exchange Policy:
To ensure the health and safety of our customers, we do not accept exchanges. 

 Satisfaction Product Refund Policy:
*Discounted last chance or clearance products are final sale (refunds are unavailable on final sale products)

  1. Refunds will be honored within 30 days of original product ship date
  2. Shipping and handling cost is non-refundable (only product cost is refundable)
  3. Email info@fayebeebrand.com with your order number, item number/description and brief explanation of why you are not satisfied with our product
  4. Please allow us up to 3-5 days to respond and approve your refund (additional information may be needed)
  5. Refunds will be issued in the original form of payment received

Defective Product Replacement Policy:

  1. Replacements will be honored within 30 days of original product ship date
  2. Email info@fayebeebrand.com with your order number, item number/description and a brief description of the product's defect
  3. Attach a clear photo(s) of the product's defect (*required)
  4. Please allow us up to 3-5 days to respond and approve your replacement (additional information may be needed)
  5. Replacements will be shipped standard shipping to the original shipping address provided at time of purchase
  6. If product is no longer available, a refund will be issued in the original form of payment received